Privacy Policy

1. Who we are

BienMind ("we", "us", "our") is an AI-powered SaaS development agency based in France. We build MVPs, POCs, and custom software products for startups and entrepreneurs. Our website is https://bienmind.com.

For any privacy-related questions, contact us at: contact@bienmind.com

2. Data we collect

We collect personal data only when you actively provide it to us, specifically when you fill out our contact form. The data collected includes:

• Full name
• Email address
• Company or project name (optional)
• Service type you are interested in (optional)
• Your message

We do not use tracking cookies, advertising pixels, or any third-party analytics tools that collect personal data without your consent.

3. How we use your data

The data you submit through our contact form is used exclusively to:

• Respond to your inquiry
• Discuss your project with you
• Send you information relevant to the service you requested

We do not use your data for automated profiling, advertising targeting, or any purpose beyond direct business communication.

4. Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data is your consent (Art. 6(1)(a) GDPR), expressed by voluntarily submitting our contact form, and our legitimate interest (Art. 6(1)(f) GDPR) in responding to business inquiries.

5. Data sharing and sub-processors

We use the following service providers who may process your data on our behalf:

We do not sell, rent, or share your personal data with any third party for marketing or advertising purposes.

6. Data retention

We retain your contact information for as long as necessary to respond to your inquiry and manage our business relationship, or for a maximum of 3 years from your last interaction with us, whichever comes first. After that period, your data is deleted or anonymized.

7. Your rights

Under applicable data protection law (including GDPR), you have the following rights:

• Access — request a copy of the data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdrawal of consent — withdraw consent at any time

To exercise any of these rights, email us at contact@bienmind.com. We will respond within 30 days.

8. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. Our website is served over HTTPS, and data processing is handled on EU-hosted infrastructure.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact

For any questions about this Privacy Policy or your personal data, please contact us at: contact@bienmind.com